STORE POLICY

 
Things You Need to Know- Transparency & Care

 

We founded Holiday Store NYC with one goal in mind: giving our customers a fair, rewarding and enjoyable shopping experience. We conduct business according to the same values, knowing that better service equals loyal customers. In todays's online shopping market, we believe that honesty is the best policy. That's why we designed the most generous, fair, and transparent policies for our clients. Our store policies are detailed below, please have a look and contact us if you want to learn more!

Returns & Exchanges

 

  • No Refunds- Online purchases are eligible for online store credit or an exchange.

  • Returned items must be unworn and unused with all original tags attached.

  • Merchandise must be returned with 14 days of original order date. Returns made beyond this time limit will be refused and mailed back to the shipping address of the original order.

  • All items marked "Personal Care" in the product description are not eligible for refund, store credit, or exchange. 

Payment Methods
  • Credit / Debit Cards

  • PAYPAL

  • Offline Payments

Easy Returns 
100% Secure Shopping
Free Shipping*
Quality Promise Guaranteed
Cruelty Free